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intercom Plugin

Category
Productivity
Topics
Sales, Marketing & Business Ops
First seen
2026-07-09
Last confirmed
2026-07-13
Explanation last updated
2026-07-12

The explanation below is AI-generated. Please verify it against the sources.

This is a Claude Code plugin that connects a user's Intercom workspace to Claude Code, according to the README. It allows searching conversations, analyzing customer support patterns, looking up contacts and companies, and installing the Intercom Messenger, all from the terminal. Access is safe and read-only — the plugin cannot create, update, or delete conversations, contacts, or other Intercom objects. Currently it only supports US-hosted Intercom workspaces, with EU and Australia support planned. Search operations are subject to Intercom API rate limits, which the MCP server throttles automatically.

Overview

Intercom is a customer support/messaging platform; this plugin integrates a user's Intercom workspace data into Claude Code via an MCP server, per the README.

What you can do with intercom

  • Auto-triggered Intercom Analysis skill to analyze conversations, find support patterns, investigate customer issues, and look up contacts
  • /intercom:install-messenger [framework] to install the Intercom Messenger with JWT-based identity verification (React, Next.js, Vue.js, or plain JavaScript)
  • /intercom:install-cli to install and authenticate the @intercom/cli command-line tool
  • /intercom:customer-360 [email or company] to build a customer profile with conversation history, account context, and interaction timeline
  • Ask natural-language questions (e.g., common topics in open conversations, pulling up a specific conversation by number) to retrieve Intercom data
  • Install via /plugin install intercom, requiring an Intercom workspace (US-hosted) and the Claude Code CLI

Sources

Original description (English)

Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your Intercom workspace to get real-time insights from customer data.

History of intercom

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